Your privacy matters to us. This Privacy Policy explains in plain language what personal information m.fb777 collects, why we collect it, how it is used, and what rights you have over your own data as a player and resident of the Philippines.
Section 1
About This Privacy Policy
This Privacy Policy ("Policy") is issued by m.fb777, the online gaming platform operated at mfb777.app and licensed by the Philippine Amusement and Gaming Corporation (PAGCOR). For the purposes of this Policy, "m.fb777," "we," "us," and "our" refer to the operator of the m.fb777 platform. "You," "your," and "player" refer to any individual who accesses, registers on, or uses the m.fb777 platform.
This Policy governs the collection, use, storage, disclosure, and protection of personal information in connection with your use of the m.fb777 platform, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations ("IRR"), and relevant PAGCOR-issued data-handling guidelines applicable to licensed online gaming operators.
By registering an account on m.fb777 or by continuing to use the platform after this Policy has been communicated to you, you acknowledge that you have read and understood this Policy and consent to the processing of your personal information as described herein. If you do not agree with any provision of this Policy, you should not use the m.fb777 platform.
This Policy should be read together with the m.fb777
Terms & Conditions, which govern your use of the platform generally. Defined terms used in the Terms & Conditions carry the same meaning in this Policy unless otherwise specified.
Section 2
Personal Information We Collect
m.fb777 collects personal information in a manner proportionate to the purposes for which it is collected. The categories of personal information we collect are as follows:
| Data Category |
Specific Data Points |
Collection Basis |
| Identity Data |
Full legal name, date of birth, nationality, government-issued ID number and type, selfie/photo for KYC verification. |
Legal obligation (PAGCOR KYC); contractual necessity |
| Contact Data |
Philippine mobile number (primary account identifier), email address (if provided), billing address. |
Contractual necessity; legitimate interests |
| Financial Data |
GCash account details, PayMaya account details, bank account number and name for BPI/BDO/Metrobank transfers, transaction history, deposit and withdrawal records. |
Contractual necessity; legal obligation (AML compliance) |
| Account Data |
Account username, password (stored as salted hash — never in plain text), account preferences, bonus history, VIP tier status. |
Contractual necessity |
| Gaming Activity Data |
Game session logs, wagers placed, game outcomes, bet history, sports betting selections, RTP exposure history. |
Contractual necessity; legal obligation (PAGCOR reporting); responsible gaming |
| Technical Data |
IP address, device type and identifier, browser type and version, operating system, session duration, connection logs, geolocation (country/region level). |
Legitimate interests (security, fraud prevention) |
| Communications Data |
Records of customer support interactions via live chat and email, support ticket content, responsible gaming self-assessment responses. |
Legitimate interests; legal obligation (dispute records) |
| Marketing Preferences |
Opt-in/opt-out status for SMS and email marketing, promotion participation history, survey responses (where voluntarily provided). |
Consent |
m.fb777 does not intentionally collect sensitive personal information beyond what is required for age and identity verification (government ID). Where sensitive information is incidentally disclosed by you during a support interaction, it will be handled with heightened confidentiality and will not be used for any purpose other than the immediate support need.
Section 3
How We Collect Your Information
m.fb777 collects personal information through the following means:
- Direct submission by you: Information you provide when registering an account on m.fb777, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or participating in a promotion.
- Automated platform data collection: Information generated automatically by your interaction with the m.fb777 platform, including login events, game session data, click-stream data, and transaction logs.
- Cookies and similar technologies: Information collected through cookies, web beacons, and similar tracking technologies placed on your browser or device during visits to the m.fb777 website. See Section 7 for full details.
- Third-party payment processors: Confirmation data received from GCash, PayMaya, or banking partners upon the processing of a deposit or withdrawal transaction initiated by you on m.fb777.
- Identity verification providers: Where m.fb777 uses a third-party KYC verification service to validate the authenticity of documents you submit, that provider may return verification results and associated metadata to m.fb777.
- Fraud and compliance screening services: Risk signals and flags generated by third-party anti-fraud and AML screening services used by m.fb777 to comply with PAGCOR and Philippine anti-money laundering regulations.
Section 4
Legal Basis for Processing Personal Information
Under the Philippine Data Privacy Act of 2012, m.fb777 must have a valid lawful basis for processing your personal information. The applicable legal bases for our data processing activities are:
- Contractual necessity: Processing that is necessary to perform our obligations under the m.fb777 Terms & Conditions — including account creation, payment processing, game provision, and account management — is conducted on the basis of contractual necessity.
- Legal obligation: Processing required to comply with applicable Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and obligations under RA 10173 itself, is conducted on the basis of legal obligation.
- Legitimate interests: Processing conducted for m.fb777's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where those interests are not overridden by your rights and interests.
- Consent: Processing for marketing communications is conducted on the basis of your explicit opt-in consent. You may withdraw consent at any time by updating your preferences in your m.fb777 account settings.
Where m.fb777 relies on legitimate interests as the legal basis for processing, we conduct a balancing assessment to ensure that our interests do not override your fundamental rights and freedoms as a data subject under Philippine law.
Section 5
How We Use Your Personal Information
m.fb777 uses the personal information we collect for the following specific purposes, always in accordance with the legal basis identified in Section 4:
- Account creation and management: To register and maintain your m.fb777 account, verify your identity and age (21+ as required by PAGCOR), authenticate your login, and manage your account preferences and wallet.
- Service provision: To enable your use of the m.fb777 platform — including access to casino games, sports betting, bingo, and the cashier — and to deliver the core services you have contracted for.
- Payment processing: To process your deposits via GCash, PayMaya, or bank transfer, and to process your withdrawal requests to your verified payment method.
- Regulatory compliance: To comply with PAGCOR reporting obligations, anti-money laundering (AML) requirements, KYC obligations, and any other applicable Philippine statutory or regulatory requirements.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, collusion, multi-accounting, and other prohibited conduct on the m.fb777 platform.
- Responsible gaming: To monitor gaming activity patterns for indicators of problem gambling, to administer responsible gaming tools (deposit limits, self-exclusion) that you activate, and to fulfil our duty-of-care obligations under PAGCOR responsible gaming requirements.
- Customer support: To respond to your enquiries, process your complaints, manage disputes, and maintain records of our support interactions with you.
- Platform improvement: To analyse aggregate, anonymised usage data for the purposes of improving the m.fb777 platform, personalising your experience, and informing product development decisions.
- Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided your consent to receive such communications from m.fb777.
m.fb777 does not use automated decision-making processes that produce legal or similarly significant effects on your account without human review. Where automated screening flags your account (e.g., for AML or fraud risk), a human compliance officer reviews the flag before any account action is taken.
Section 6
Sharing and Disclosure of Your Personal Information
m.fb777 does not sell your personal information. We may disclose your personal information to the following categories of recipients, strictly for the purposes described in this Policy:
- PAGCOR and Philippine regulatory authorities: Disclosure of player data to PAGCOR and other competent Philippine authorities is mandatory under m.fb777's operating licence and applicable Philippine law. This includes the submission of transaction reports under the Anti-Money Laundering Act.
- Payment processing partners: GCash, PayMaya, and banking partners receive the minimum information necessary to process your deposits and withdrawals. These partners operate under their own privacy policies and are independently regulated.
- KYC and identity verification providers: Third-party identity verification services used by m.fb777 to validate government IDs and perform liveness checks during the KYC process. These providers process data strictly for verification purposes and are contractually bound to confidentiality.
- Game software providers: Certified gaming studios (such as PG Soft, Jili, Pragmatic Play) may receive technical session data necessary to deliver game content and to resolve disputes about game outcomes. Personally identifiable information beyond a session token is not shared with game providers.
- Anti-fraud and AML screening services: Third-party risk management providers used to screen transactions and account activity for fraud indicators and AML red flags, as required by Philippine law.
- Professional advisors: Legal, audit, and compliance advisors engaged by m.fb777 who are bound by confidentiality obligations in the course of providing professional services.
- Law enforcement: Disclosure to the Philippine National Police, National Bureau of Investigation, or other law enforcement agencies where required by a lawful order, court direction, or statutory obligation.
Any third party that receives personal information from m.fb777 is permitted to use that information only for the specific purpose for which it was shared. m.fb777 requires all data processors to maintain appropriate technical and organisational security measures for data protection.
Section 7
Cookies and Tracking Technologies
The m.fb777 website and platform use cookies and similar technologies to support the operation of our services, enhance your experience, and fulfil our security and compliance obligations. The categories of cookies used are as follows:
- Strictly necessary cookies: These cookies are essential to the functioning of the m.fb777 platform. They enable core features such as session management, login authentication, account security, and payment flow integrity. These cookies cannot be disabled as they are required for the platform to operate.
- Functional cookies: These cookies remember your preferences — such as your preferred language, display settings, and whether you have opted in to specific notification types — to provide a more personalised platform experience.
- Analytics cookies: These cookies allow m.fb777 to collect anonymised, aggregated data about how players navigate the platform, which features are used most frequently, and where technical errors occur. This data is used to improve the platform and is not linked to your personal identity.
- Security and fraud prevention cookies: These cookies support m.fb777's fraud detection systems by recording device fingerprints and behavioural patterns that are used to identify unusual or potentially fraudulent account activity.
m.fb777 does not use third-party advertising cookies or track your activity across external websites for advertising purposes. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair the functionality of the m.fb777 platform.
Section 8
Data Retention
m.fb777 retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following retention periods apply:
- Active account data: Retained for the duration of your active account relationship with m.fb777 and for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and anti-money laundering obligations.
- KYC and identity verification records: Retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later, as required by PAGCOR and Philippine AML regulations.
- Transaction records: Retained for a minimum of five (5) years following the date of the transaction, as mandated by Philippine financial record-keeping law and PAGCOR regulations.
- Customer support records: Retained for three (3) years from the date of the relevant interaction, to support dispute resolution and quality assurance processes.
- Marketing consent records: Retained for as long as your consent is active, plus two (2) years following withdrawal of consent, to evidence your consent status.
- Technical and security logs: Retained for twelve (12) months from the date of generation, unless a specific security incident investigation necessitates extended retention.
Upon expiration of the applicable retention period, m.fb777 will securely delete or anonymise your personal information, unless its retention is required by a specific legal obligation or ongoing proceedings.
Section 9
Your Rights Under the Philippine Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by m.fb777. These rights may be exercised by contacting our Data Protection Officer at the contact details provided in Section 14.
Right to Access
Request a copy of the personal information m.fb777 holds about you and information about how it is being processed.
Right to Correction
Request correction of inaccurate or incomplete personal information held by m.fb777 about you.
Right to Erasure
Request deletion of your personal information in certain circumstances, subject to our legal retention obligations under PAGCOR regulations and Philippine law.
Right to Object
Object to the processing of your personal information where m.fb777 relies on legitimate interests as its legal basis, subject to our overriding obligations.
Right to Block or Suspend
Request suspension of processing of your personal data in circumstances permitted under the DPA, pending resolution of a complaint or dispute.
Right to Complain
File a complaint with the National Privacy Commission (NPC) of the Philippines if you believe m.fb777 has not handled your personal data in accordance with the DPA.
To exercise any of the rights above, contact m.fb777's Data Protection Officer at
[email protected] with subject line "Data Subject Rights Request." We will acknowledge your request within 72 hours and endeavour to respond substantively within fifteen (15) business days.
Section 10
Data Security Measures
m.fb777 implements a comprehensive set of technical and organisational security measures designed to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These measures include:
- Transport encryption: All data transmitted between your device and the m.fb777 platform is encrypted using 256-bit TLS/SSL encryption — the same standard used by Philippine banking institutions including BPI and BDO.
- At-rest encryption: Sensitive data fields, including KYC document images and financial account details, are encrypted at rest using AES-256 encryption on secured servers.
- Access controls: Access to personal data is restricted to m.fb777 personnel with a documented operational need. Role-based access controls and multi-factor authentication are enforced for all administrative access to systems containing personal data.
- Password security: Account passwords are stored exclusively as salted hashes using a secure cryptographic algorithm. Plain-text passwords are never stored by m.fb777 and cannot be retrieved or disclosed by any staff member.
- Security monitoring: m.fb777 operates continuous security monitoring of its platform infrastructure, including intrusion detection systems, anomaly detection, and real-time alerting for suspicious access patterns.
- Data breach response: In the event of a personal data breach affecting your information, m.fb777 will notify the National Privacy Commission and affected data subjects within the timeframe prescribed by RA 10173 and its IRR.
While m.fb777 implements robust security measures, no digital platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying m.fb777 immediately if you suspect any unauthorised access to your account.
Section 11
Children's Privacy and the 21+ Requirement
m.fb777 is an online gambling platform and is strictly prohibited from being used by persons under the age of twenty-one (21) years. This prohibition is mandated by PAGCOR regulations and is enforced by m.fb777 through mandatory age verification at the point of account registration and KYC processes.
m.fb777 does not knowingly collect personal information from any individual under the age of 21. If m.fb777 discovers that personal information has been collected from a person under 21, the associated account will be immediately suspended, any balance held in the account will be managed in accordance with PAGCOR guidelines, and the personal information will be deleted from our active systems.
21+ Only: If you are a parent or guardian and believe your child (under 21) has registered on m.fb777, please contact us immediately at
[email protected]. We will investigate promptly and take all necessary steps to close the account and handle any associated data appropriately.
Section 12
Cross-Border Data Transfers
The m.fb777 platform is operated primarily within the Philippines, and the majority of data processing occurs within Philippine territory. However, certain service providers engaged by m.fb777 — including game software providers and KYC verification vendors — may process data in other jurisdictions as part of their global service delivery.
Where personal data is transferred outside of the Philippines by or on behalf of m.fb777, we ensure that appropriate safeguards are in place to protect your information, including:
- Contractual data protection clauses that require the recipient to maintain data protection standards equivalent to or exceeding those required by Philippine law.
- Assessment of the destination jurisdiction's data protection framework prior to authorising data transfers.
- Limitation of transferred data to the minimum necessary for the specific service being rendered by the recipient.
m.fb777 does not transfer your personal information to jurisdictions that lack adequate legal protection for personal data without implementing the contractual safeguards described above.
Section 13
Changes to This Privacy Policy
m.fb777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Any material changes to this Policy will be communicated to registered players via the mobile number or email address associated with their m.fb777 account prior to the effective date of the change.
The updated Policy will be published on the m.fb777 website with the revised effective date clearly displayed at the top of the document. We encourage you to review this Policy periodically to stay informed about how m.fb777 is protecting your personal information.
Continued use of the m.fb777 platform following notification of a material Policy amendment constitutes your acknowledgment of the amended Policy. If you do not agree with the amended Policy, you must cease using the platform and may request account closure.
Section 14
Contact Information and Data Protection Officer
m.fb777 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act. The DPO is responsible for overseeing m.fb777's compliance with data protection obligations and is the primary point of contact for data subject rights requests and privacy-related enquiries.
- Data Protection Officer (DPO) Email: [email protected] — subject line: "DPO / Privacy Enquiry"
- General Customer Support: [email protected] or via the 24/7 live chat support within the m.fb777 platform
- Registered Entity: m.fb777 Operations, Philippines (PAGCOR-licensed)
- National Privacy Commission: For unresolved data privacy complaints, you may contact the NPC through the official Philippine government channels.
Response Commitment: m.fb777 will acknowledge all data privacy enquiries and rights requests within 72 hours and will provide a substantive response within 15 business days. Complex or multi-faceted requests may require additional time; you will be notified if an extension is necessary.